An Assessment of Government’s Ministries, Departments and Agencies (MDA) Readiness Towards E-governance and Government Programme in Ghana

Abstract: E-governance, the application of technology to simplify and improve democratic, government and business aspects of governance can contribute to public sector administration in terms of efficiency. The aim of this study is to assess extents to which can Ghanaian ministries, departments, and agencies (MDAs) technology readiness towards e-governance be characterized. The study review previous studies. Based on previous study tapping technological readiness, researchers develop interview guide to conduct one-on one interview on three employees. Then, within-in case and cross analysis were performed. The study finds that Ghanaian technology towards e-governance offers control, flexibility, and efficiency. It introduces efficiency at work. The organization is pioneer and thought of leader. Technology provides knowledge for medium to long-term performance advantage. Technology can be used by average person in the organization. Organization is connected to the technical provider. Technology is safe but employees are skeptical. The suggestion to technology managers is to provide avenue for employees’ to learn. In this way, employees may get ability to create, acquire, and transfer knowledge to modify their behavior to reflect new knowledge and insights.