Beyond the Numbers: A Qualitative Study Exploring the Role of Meaning Making about Psychometric Tests in Recruitment

Abstract: This study explores how meaning about psychometric testing within recruitment is constructed and sustained through the process of meaning making. The result shows that recruiters view psychometric tests through a frame of objectivity. To maintain that frame, they use five protective meaning making strategies such as downplaying limitations, using metaphors, analogies, narratives and dialogues.