Scanias arbete med miljöledningssystem : faktorer som motiverar medarbetarna

Abstract: Societal expectations of responsible corporate conduct are currently a fact. It is manifested ina corporate need for limiting and managing external effects, such as environmental impact.An environmental management system is a tool for organizations to structure theirenvironmental work and increase their efficiency. Managing the corporate operations toaccommodate to environmental objectives requires an organizational understanding of theobjectives as well as the procedures. A condition for a successful implementation is the coworkers´ willingness to participate and collaborate.A study made on the co-workers attitude towards the ISO 9000 standard (i.e. qualitymanagement system) reveals that the earlier positive findings are not completely true. Theresults uncovered that one fifth of the co-workers actively opposed the quality system.What effort is necessary for the company to take to make the co-workers more motivated withthe environmental work? This study’s main purpose is to identify the factors that are affectingthe co-workers motivation to environmental management work at Scania in Södertälje. A casestudy was conducted on a division at Scania and a qualitative research interview was madewith one of Scanias environmental managers. The interview was then compared againstestablished theories about motivation and organisation design.Some of the most important findings were that Scania has integrated their environmentalobjectives with their production system. The top management were also committed to theenvironmental work, which is experienced in a continuous dialogue. Given clear objectives,co-workers are given degrees of freedom to design their own work method by themselves.