Measuring a Platoon Commander's Performance in a Complex, Dynamic and Information Rich Environment

Abstract: Command and control (C2) environments are complex, dynamic and rich in information. Thus, measuring the performance of an agent in a C2-system, in this case a platoon commander, poses a challenging task for the researcher. To measure the performance of a platoon commander in this thesis, the OODA loop is used as a model for representing the four processes in which the platoon commander is engaged in during a military C2 mission. In accordance with these processes, performance measurements for the platoon commander are identified. The relevance of the performance measurements, to the C2 tasks and goals of the platoon commander, are tested through three studies conducted in a simulated warfare scenario, and two workshops, one with a platoon commander and one with two scientists. As a result of the studies and workshops, an assessment tool for measuring the C2 tasks and goals of the platoon commander, is developed. This assessment tool consists of modified versions of the Crew Awareness Rating Scale (CARS), the Situation Awareness Global Assessment Technique (SAGAT) and the NASA-Task Load Index (NASA-TLX), as well as generic performance measurements measuring fratricide, deaths and completion of overarching goal.