Implementation of Marketing Strategies Practiced by Western and Eastern European Fashion Brands : H&M and Reserved Case

Abstract: Purpose: The purpose of this thesis is to examine diverse marketing strategies used by Western and Eastern European originated fashion brands based on H&M and Reserved cases as well as which of them are the most appealing to Polish students. Additional aspect of the diploma is to research if there are some evident differences or similarities in implementing these tactics. Method: The study implemented both qualitative and quantitative research. Data collection was based on two types of data, secondary and the primary one. The secondary data was derived from fashion marketing literature, scholar articles and fashion blogs. The primary data included a semi- structured interview with Reserved's assistant marketing manager and questionnaires provided to Polish students. Subsequently, systematic combining was applied, that can be described as nonlinear process of matching theory and reality. Conclusion: Fashion marketing tools implemented in both companies can be assessed as quite similar with no evident difference, yet they differ from each other in certain aspects. In both cases advertising and sales promotion are the most employed tactics. Both companies are seen as international ones, though H&M seems to follow more fashion oriented approach engaging in fashion shows or providing their customers with their own glossy magazine. The study also revealed that advertising activities and sales promotion seem to be the most appealing marketing techniques for the respondents. In addition social media proved to be an essential element to build a connection with consumers. However, this communication channel is often neglected or not utilized to its' full potential.