A Good Journey - A helping hand from A-Z

Abstract: To travel with public transport and at the same time have a pleasant and relaxed journey is not a guarantee. Stress, insecurity and confusion can strike everyone, with or without disabilities. A political goal says that Sweden should have an accessible society in 2010. Some tools that can be used to reach this goal are design and architecture, but there is not much time left. In my role as a designer I choose to include and focus on people who may have problem with information and navigation. Three defi nitions created the framework for the project. Cognition; the thinking process where information and knowledge is received, worked through and supplied. Democratic design; accept that people are different and does not exclude possible users. Public transport; a possibility for people to travel in an organized way in a common vehicle. The result of this project is a service that offers information that is essential to fulfi l a journey from A-Z. Except from the concept itself I suggest this report to be seen as guidance for projects that includes public transport and the aim of diversity.