Biometrics Technology - Attitudes & influencing factors when trying to adopt this technology in Blekinge healthcare

Abstract: Context. Biometric technology is a secure and convenient identification method and it does not need to remember complex passwords, nor smart cards, keys, and the like. Biometrics is the measurable characteristics of individuals based on their behavioral patterns or physiological features that can be used to verify or recognize their identity. Physical characteristics include fingerprints, palm or hand geometry, iris, retina, and facial characteristics. Behavioral characteristics include signature, keystroke and voice pattern. With the combination of biometric technology products and modern computer technology, it is easy to perform monitoring, management, systems integration, automated management, and security applications. Objective. The aim of this research is to explore and clarify the main influencing factors and attitudes concerning biometrics Security technology by analyzing expert opinions. This is done through informal interviews and a web based survey in Blekinge healthcare. Methods. Literature review was the starting phase to map the current state of research in biometric technology implementation. The literature review helped authors to explore and solve different ambiguities in authors’ minds, related to work flow, methods and procedures for different tasks. In our research, we selected five different interviewees from biometric solution supplier companies in Sweden and Denmark, Blekinge healthcare staff, biometric technology technical staff and IT security concerned to express their experiences, opinions and domain knowledge about the implementation of biometrics system in the county of Blekinge. Due to the resource and limited time constraint authors selected survey as a data collection procedure. In survey we planned a questionnaire with the different people related to healthcare. The questionnaire purpose was to collect the quantitative data and our questionnaire was relying on close ended questions. Results. It is analyzed that people have trust on biometrics system and in future they are agreed to face changing in the current system as well as the people who are related with healthcare system are already aware about biometrics and they will easily adopt the implementation of biometric system in healthcare. Conclusion. In concern of user acceptance it is analyzed that people have trust on biometrics system and in future they are agreed to face changing in the current system. In concern of implementation authors analyzed that it is very necessary to conduct a study in order to analyze the requirement of different actors that will participate in biometrics systems. In concern of cost Authors observed that for cost benefit advantage in the initial implementation stages the finger print technology could be a better selection as compared to other available biometric technologies. In concern of security there are strong reasons that biometrics could be implemented because there are many secure authentication devices related to biometrics are available in the market that could secure data in best possible way. Authors observed that there is a need of legislations for biometrics as the security measures going to be much higher as compared to the traditional password systems. In concern of privacy authors observed that the organizations are demanding strong authentication and focus on suggesting biometrics because it could provide advantages to patients, healthcare staff and healthcare providers.