Knowledge Sharing through collective and reflective learning A case study at HSB Bostad AB

Abstract: As the housing construction industry experiences a high pressure, many housing construction companies are increasing their production. HSB Bostad AB, being one of these companies, has high ambitions regarding remaining competitive and successful within the industry. It has shown that many of the errors made by the company, have been done before without being learnt from. As a step in the direction of never repeating mistakes and errors made, HSB Bostad AB has requested that a study is made regarding their need for knowledge sharing routines. This thesis has therefore investigated how knowledge sharing is applied at HSB Bostad AB as well as studied the theories of collective and reflective learning as a potential tool. The case study has been done by an abductive approach, winding a literature study with empirics from observations and interviews. The interviewees were chosen to reflect the employees of the company to a maximum range, with the characteristics of experience, gender, corporate position and divisional belonging. Through the interviews and observations, it was found that HSB Bostad AB is unconsciously working with activities and processes providing opportunities of knowledge sharing. One aspect was the lack of a common vision and understanding for the concept as well as the lack of opportunities for collective reflection. The conclusions made were that a joint, corporal vision and strategy of knowledge sharing could give HSB Bostad AB an advantage in the direction of remaining competitive and successful. Additionally, more specific and explicit recommendations of how to improve their current areas of knowledge sharing are given.