"To Upgrade or Not to Upgrade?" : A comparative study of Adobe CS5 & CS6 software

University essay from Institutionen för informatik

Author: Lilian Omolo; Maria Dicheva; [2013]

Keywords: Upgrading; Software;

Abstract: Abstract For a long time, human beings have believed that only the best of the best is what counts as quality.  This has led to a consumer mentality where as soon as a new or an upgraded version of a product comes out, everybody rushes to get it without hesitating. This has resulted in producers rushing to produce new products in order to be able to compete with the rest, and to maintain their stronghold in the market.  It has therefore become more and more difficult for us to keep up with the fast changing technology, which is steered by the need to make a quick buck (the suppliers) and the need to be in with the times (users).  The questions we are trying to answer in this document are:  Is it really necessary to upgrade or buy the new item?  What value does it add to our lives when we upgrade? Is there a significant improvement to the product that warrants us getting the newer or latest version?  Through our user study, we try to bring out a clear distinction between the different versions of the same product, that will give a clearer understanding of the idea behind the upgrade and our need to have it. Thus we want to help people to make the right decision in considering of buying a new software. The results that we got showed that the latest and the greatest is not always the best, and in some cases it might be better to just stick to the older version than getting the newer.

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