Identification and Classification of TTS Intelligibility Errors Using ASR : A Method for Automatic Evaluation of Speech Intelligibility

Abstract: In recent years, applications using synthesized speech have become more numerous and publicly available. As the area grows, so does the need for delivering high-quality, intelligible speech, and subsequently the need for effective methods of assessing the intelligibility of synthesized speech. The common method of evaluating speech using human listeners has the disadvantages of being costly and time-inefficient. Because of this, alternative methods of evaluating speech automatically, using automatic speech recognition (ASR) models, have been introduced. This thesis presents an evaluation system that analyses the intelligibility of synthesized speech using automatic speech recognition, and attempts to identify and categorize the intelligibility errors present in the speech. This system is put through evaluation using two experiments. The first uses publicly available sentences and corresponding synthesized speech, and the second uses publicly available models to synthesize speech for evaluation. Additionally, a survey is conducted where human transcriptions are used instead of automatic speech recognition, and the resulting intelligibility evaluations are compared with those based on automatic speech recognition transcriptions. Results show that this system can be used to evaluate the intelligibility of a model, as well as identify and classify intelligibility errors. It is shown that a combination of automatic speech recognition models can lead to more robust and reliable evaluations, and that reference human recordings can be used to further increase confidence. The evaluation scores show a good correlation with human evaluations, while certain automatic speech recognition models are shown to have a stronger correlation with human evaluations. This research shows that automatic speech recognition can be used to produce a reliable and detailed analysis of text-to-speech intelligibility, which has the potential of making text-to-speech (TTS) improvements more efficient and allowing for the delivery of better text-to-speech models at a faster rate.