In the middle of the implementation of the risk assessment tool RAMP: A case study at Scania AB

Abstract: The RAMP tool was developed at KTH and is used to risk assess Human Factors and Ergonomic (HFE) within manual handling. This master thesis study how the start of the implementation of the RAMP tool at Scania AB went, what difficulties did exist in the implementation and what went well. This was done as a single embedded case study with a closer look at four pilots within different PRoductionUnits (PRUs) at Scania. The Macro Ergonomics, or the Ergonomics infrastructure, of Scania was studied to draw conclusions of what effects of the implementation was due to the RAMP tool specifically and what was due to Scania's organization structure and culture. By separating these two, generalizable conclusions for the RAMP tool could be claimed. The results show that Scania has a well developed Ergonomic infrastructure, with room for improvements. The implementation has strong possibilities to be well implemented. The strength of the RAMP tool is it's clear results of what activities is causing what damage where on the body. The major weakness of the RAMP tool during the implementation was that the tool was not yet finished. The PRUs studied within Logistics struggled with performing RAMP assessments due to their long takts and Scania's chosen assessment method when using RAMP.