From Disruption to Efficiency: The role of SRM and JIT strategies in Automotive Supply Chains Authors: Jennie

Abstract: Purpose - The incessantly progressing automotive industry faces various challenges due to its complex supply chains. This study aims therefore to 1) explore the roots of material supply disruptions in the automotive industry and the challenges of managing these and 2) assess the role of Supplier Relationship Management (SRM) in mitigating these disruptions. Methodology approach - The study used a qualitative approach, integrating theoretical perspectives on SRM and Just-In-Time (JIT) strategies with empirical data. Empirical data was gathered by a single case study at Volvo Group. Several semi-structured interviews and direct observations were conducted, providing a contextual understanding of the research objectives, in order to process the central research question. Findings -The findings of this study emphasize the importance of improvement of SRM and JIT practices in order to mitigate various disruptions in a supply chain. Moreover, the findings also advocate the need for better supplier relationships and robust communication systems as well as strategies to enhance the flexibility between buyer-supplier in order to maximize operational efficiency and effectiveness. Study Limitations - This study explores material supply disruptions and focuses on disruptions that impact the automotive industry’s supply chain. However, the study does not encompass the full spectrum of the automotive supply chain with production, distribution, or end-customer interactions. Additionally, the conclusions are based on a case study that may limit their wider applicability. Nevertheless, the conclusions drawn provide a valuable framework for understanding and enhancing material supply disruptions and the implications drawn from it offer a significant contribution to understanding and improving supply chain resilience in the automotive industry. Practical implications - This study contributes valuable insights to the automotive industry to evaluate and improve their SRM and JIT strategies and practices in order to enhance the robustness of their supply chains and managing material supply disruptions. Keywords – Supplier Relationship Management, Just-In-Time, Supply Chain Management, Supply material disruptions, EDI, Supplier relationships, Procurement Paper type – Bachelor Thesis