Usability Study of a Traceability Management Tool

Abstract: This study aims to add to the body of usability research especially in regards to software tools. There is a lack of consideration to usability and empirical evaluation of software tools for developers in general, and in the field of traceability in context of usability is close to non-existent. Usability studies have been using various methods and measurements over the years but most of the time previous work in the field is not built upon and measurements and questionnaires are seldom fully revealed making reproduction and comparison across studies very difficult. This study evaluated the usability of a traceability management tool called Capra using a remote usability testing method where screen recording and post-test questionnaire are the means of gathering data. This study aims to build upon previous work by using validated and proven methods to assess usability and classify usability problems found to suggest improvement to the Capratool along with the aim to evaluate the overall usability.