Essays about: ": IT Service Management – A paradigm shift from technology to service providers"
Found 1 essay containing the words : IT Service Management – A paradigm shift from technology to service providers.
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1. IT Service Management - A paradigm shift from technology to service providers
University essay from Lunds universitet/Institutionen för informatikAbstract : Studies indicate that organizations are having problems to deliver IT services that correspond with the business processes. These problems are mainly a result of misalignments between business- and IT processes where IT processes have to be centralized, instead of separated from organizations. READ MORE
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