Essays about: "Agon Reshitaj"

Found 1 essay containing the words Agon Reshitaj.

  1. 1. The managerial views on the use of Balanced Scorecard in Kristianstad municipality

    University essay from Sektionen för hälsa och samhälle

    Author : Agon Reshitaj; Melanie Tikhonova; [2013]
    Keywords : Balanced scorecard; performance measurement; providers; users; local government organizations; institutional theory;

    Abstract : Purpose - The purpose of this study is to investigate how the BSC is used to measure performance by the provider and the users in a municipality. Furthermore, the purpose is also to examine the different views of providers and users of BSC in different departments. READ MORE