Essays about: "BI-system"

Showing result 1 - 5 of 16 essays containing the word BI-system.

1. 1. Prediction Models for TV Case Resolution Times with Machine Learning

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Borja Javierre I Moyano; [2023]
   Keywords : Datasets; Machine Learning ML ; Prediction; Resolution Time RT ; Solve Time; TV Cases; Trouble Tickets TT ; Customer-Related Trouble Tickets Resolution Time; CRM system; BI system; Telecommunications; Dataset; Machine Learning ML ; Prediction; Resolution Time; Solve Time; TV Cases; Trouble Tickets TT ; Kundrelaterade problem Tickets Resolution tid; CRM-system; BI-system; Telekommunikationer.;

   Abstract : TV distribution and stream content delivery of video over the Internet, since is made up of complex networks including Content Delivery Networks (CDNs), cables and end-point user devices, that is very prone to issues appearing in different levels of the network ending up affecting the final customer’s TV services. When a problem affects the customer, and this prevents from having a proper TV delivery service in devices used for stream purposes, the issue is reported through a call, a TV case is opened and the company’s customer handling agents start supervising it to solve the problem as soon as possible. READ MORE

3. 2. Business Intelligence: Understanding disparity in information interpretation

   University essay from Karlstads universitet/Fakulteten för hälsa, natur- och teknikvetenskap (from 2013)

   Author : Dimen Saedi; Per Danielsson; [2018]
   Keywords : Business Intelligence; decision-making; sense-making; business users; technical team; intangible challenges; information interpretation; Business Intelligence; beslutsfattande; meningsskapande; business user; technical team; immateriella utmaningar; information tolkning;

   Abstract : The purpose of this study is to understand how business intelligence and the information it provides is interpreted by two different groups of people - the business users and the technical team in a BI system. To fulfill the purpose of the research an analytical process with an interpretive approach has been used. READ MORE

4. 3. Evaluating Business Intelligence Investments : is comparative evaluation enough?

   University essay from Uppsala universitet/Företagsekonomiska institutionen

   Author : Jesper Aarenstrup; Adam Lagerström; [2018]
   Keywords : Business Intelligence investment; Ex-ante evaluation; Financial appraisals; Intangible benefits; Multiple case study;

   Abstract : The purpose of the study is to evaluate and describe how three large companies with Swedish presence have coped with the investment appraisal ex-ante a purchase of a BI system. Further, the paper strives to investigate how the companies evaluated the perceived benefits, which are of intangible nature and hence difficult to quantify.  .. READ MORE

5. 4. The Power of Business Intelligence on the Decision-Making Process at Linkoping University A Case Study

   University essay from Linköpings universitet/Företagsekonomi

   Author : Hoda Lahbi; [2018]
   Keywords : ;

   Abstract : The decision-making process (DMP) is based on two elements: Organizational and technical (Poleto et al., 2015). The organizational element is related to managers’ everyday decisionmaking based on the organization strategy (Poleto et al., 2015). READ MORE

6. 5. Stakeholders' perspectives on the determinants for successful IT-enabled change

   University essay from Uppsala universitet/Företagsekonomiska institutionen

   Author : Aysegul Basdag; [2017]
   Keywords : IT-enabled change management; determinants; BI-system; BI-implementation; stakeholders; change manager; change recipients; IT-manager;

   Abstract : This study’s aspiration was to close the gap within the research field IT-enabled change management which has previously been dominated by the perspectives of the managers. Therefore, the purpose of this study was to explore how different stakeholders perceive successful IT-enabled change. READ MORE