Essays about: "Brand Owned Touchpoints"
Found 2 essays containing the words Brand Owned Touchpoints.
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1. Live shopping as a tool to create an engaging customer experience
University essay from Uppsala universitet/Företagsekonomiska institutionenAbstract : The purpose of this study is to explore how firms create an engaging customer experience through live shopping. More specifically, by performing a case study this thesis will provide an example of how firms use live shopping to create interactions, as well as to provide value through firm offerings. READ MORE
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2. Experiential Marketing and Customer Experience - How apparel stores build customer experience and interaction using in-store touchpoints
University essay from Högskolan i Jönköping/Internationella HandelshögskolanAbstract : Abstract Purpose:The purpose of this study is to explore in-store touchpoints that help creating a positive customer experience in apparel stores. The aim of this thesis is to provide further insight that may be used for implementation of experiential marketing in stores. READ MORE