Essays about: "CUSTOMER SERVICES thesis"

Showing result 16 - 20 of 445 essays containing the words CUSTOMER SERVICES thesis.

1. 16. Feasibility study of Implementing Circular Manufacturing Systemsin the Toy Industry : A multi method study of circular preference attributes and pricing methods

   University essay from KTH/Produktionsutveckling

   Author : Hampus Eskilsson; [2023]
   Keywords : ;

   Abstract : In today's world, sustainability presents a formidable challenge, prompting a heightened focus on the development of more environmentally responsible business models. Within this context, circular business models have emerged as a compelling solution to mitigate waste and optimize resource utilization. READ MORE

3. 17. Delivering the undefined: The value potential of digital twins : A qualitative study on digital twins in the Swedish AEC/FM industry

   University essay from KTH/Ledning och organisering i byggande och förvaltning

   Author : Marcus Lövgren Moazzami; Marina Brandt; [2023]
   Keywords : Digital twin; Value Co-creation; Service Dominant logic; BIM; Digital platform; Digitalisation; Digital tvilling; samskapande av värde; Service Dominant logic; BIM; Digital plattform; Digitalisering;

   Abstract : The megatrend of digitalisation is transforming society, individuals, companies, and industries through the widespread adoption of new digital technologies. Among the emerging technologies, digital twin technology is regarded as a key enabler of digital transformation in the Architecture, Engineering, Construction, and Facility Management (AEC/FM) industry, where the transition from BIM to digital twins is primarily driven by the emergence of big data. READ MORE

4. 18. Chatbots and Customer Satisfaction in routine banking assistance: A comparative study between India and Sweden

   University essay from Högskolan i Halmstad/Akademin för informationsteknologi

   Author : Arya Hari; [2023]
   Keywords : Chatbots; Digital Services Innovation; Customer Satisfaction; Routine Banking Assistance; Digital Transformation; Financial Services;

   Abstract : With the proliferation of digital services and technologies, industries, including thebanking sector, are looking for innovative ways to improve customer experience. The criticalaspect of improving customer experience is increased customer satisfaction, which helps toattract new customers and to retain existing ones. READ MORE

5. 19. Machine learning for detecting financial crime from transactional behaviour

   University essay from Uppsala universitet/Signaler och system

   Author : Markus Englund; [2023]
   Keywords : machine learning; deep learning; financial crime; time series; time series classification; XGBoost; maskininlärning; djupinlärning; finansiell brottslighet; tidsserier; klassificering av tidsserier; XGBoost;

   Abstract : Banks and other financial institutions are to a certain extent obligated to ensure that their services are not utilized for any type of financial crime. This thesis investigates the possibility of analyzing bank customers' transactional behaviour with machine learning to detect if they are involved in financial crime. READ MORE

6. 20. Can Commercially available AI services reduce costs within the media analysis industry? : A case study

   University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

   Author : Natasha Donner; Axel Stemme; [2023]
   Keywords : Artificial Intelligence; Automation; ChatGPT; Customer Support; GPT3; Artificiell intelligens; Automatisering; ChatGPT; Kundtjänst; GPT3;

   Abstract : This bachelor thesis examines the potential advantages of implementing artificial intelligence (AI) services in the context of customer support. With the rise of chatbots utilizing Natural Language Processing (NLP), AI has recently become a widely debated topic. READ MORE