Essays about: "CUSTOMER SERVICES thesis"

Showing result 6 - 10 of 348 essays containing the words CUSTOMER SERVICES thesis.

  1. 6. Sustainable and scalable testing strategy in a multilayered service-based architecture

    University essay from Luleå tekniska universitet/Institutionen för system- och rymdteknik

    Author : Louise Olofsson; [2020]
    Keywords : Computer Science; Software Development; Testing; Quality;

    Abstract : This thesis examines and evaluates whether it is possible to measure the quality of a software project and introduces a metric that will evaluate if the quality of every test performed when developing software can be measured. This subject is examined because it can be hard to conclude how well a project and all its parts performed, both during implementation and after it is done. READ MORE

  2. 7. Exploring the value drivers of industrial consultancy services in the age of digitalization : A study conducted in association with Sweco Industry

    University essay from Karlstads universitet/Handelshögskolan (from 2013)

    Author : Victor Bergh; [2020]
    Keywords : Value creation; Value drivers; Consultancy services; Consulting industry; Digitalization; Paper and pulp industry; Värdeskapande; Värdedrivare; Konsulttjänster; Konsultmarknaden; Digitalisering; Pappers- och massaindustrin;

    Abstract : A number of studies have explored the drivers behind value creation, often referred to as value drivers. These studies point out that the generalizability of research on value creation to other contexts is difficult. One such context in which the value drivers remain unidentified is the context of industrial consultancy services. READ MORE

  3. 8. Presumptions on the place of supply for digital B2C services

    University essay from Lunds universitet/Institutionen för handelsrätt

    Author : Erik Jonas Naujoks; [2020]
    Keywords : VAT; value added tax; place of supply; digital services; cross-border; presumptions; Implementing Regulation; services; determination place of supply; compliance burden; destination principle; split-payment method; OECD guidelines; evidence rule; VAT package; B2C; final consumers; e-commerce; TBE services; Law and Political Science;

    Abstract : According to Art. 58 VAT Directive digital services are to be taxed at the place where the customer resides. The Implementing Regulation provides certain presumptions for suppliers to determine that place. READ MORE

  4. 9. Understanding the Purchase Intention of Consumers towards Airbnb in China From the Perspective of Liability of Foreignness

    University essay from Uppsala universitet/Företagsekonomiska institutionen; Uppsala universitet/Företagsekonomiska institutionen

    Author : Jie Chen; Tong Lu; [2020]
    Keywords : sharing economy; Airbnb; China; purchase intention; liability of foreignness;

    Abstract : Purpose: The purpose of this thesis is to research the factors influencing the purchase intention of Airbnb in China from the perspective of liability of foreignness. Methodology: This thesis adopts a quantitative approach through a questionnairebased survey among Chinese people. READ MORE

  5. 10. Strategic Inventory Control in Capacity-Constrained Manufacturing Systems : Reviewing the tangible effect of applying multi-echelon optimization in a multi-product environment

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi; Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Jonathan Petersson; Pontus Nellgård; [2020]
    Keywords : Inventory Management; Inventory optimization; Lean manufacturing; Discrete event simulation; Industry 4.0; Lagerstyrning; Lageroptimering; Lean tillverkning; Simulering; Industri 4.0;

    Abstract : Firms today maintain complex supply chains containing many dependent stages to manufacture a product to the end customer. Here lies a dilemma, keeping extensive inventory generate higher customer satisfaction by enabling quick deliveries. This increase in inventory, however, comes at an increase in costs. READ MORE