Essays about: "Call Center Work"

Showing result 1 - 5 of 12 essays containing the words Call Center Work.

  1. 1. Re-design Email Interfaces Forelders’ Standards : Personalization, Simplicity, and Slow Interaction

    University essay from Malmö universitet/Institutionen för konst, kultur och kommunikation (K3)

    Author : Yulu Zhang; [2023]
    Keywords : elders; digital communication; personalization; slow interaction; simple graphic design; design guidelines; interaction design;

    Abstract : Elders usually experience high levels of loneliness in the society as they have retired from work and less of a center within the family. There are many interaction design work that target elder’s loneliness and aim to solve the problem by connecting elders with other people through distance. READ MORE

  3. 2. Improvement of the Rucio implementation for the LDCS platform and search for dark data

    University essay from Lunds universitet/Partikel- och kärnfysik; Lunds universitet/Fysiska institutionen

    Author : Piotr Yartsev; [2022]
    Keywords : Dark matter; rucio; digital infrastructure; Root; LDMX; LDCS; dark data; Python; CERN; particle physics; big data; Geant4; Light Dark Matter eXperiment; Lightweight Distributed Computing System; data storage; Physics and Astronomy;

    Abstract : In this work we aim to implement a software package to detect and categorize dark data, data not accessible or not known by the user, generated in the simulations of the Light Dark Matter eXperiment (LDMX). This will involve studying current existing solutions for such problems, attempting to implement them for the Lightweight Distributed Computing System (LDCS), and developing our own Dark Data Search (DDS) toolkit to perform the detection and categorization of the dark data. READ MORE

  4. 3. Flex square : a robust and flexible square for today’s contemporary dilemmas Stora torget, Falköping

    University essay from SLU/Dept. of Landscape Architecture, Planning and Management (from 130101)

    Author : Josefine Ögren; [2021]
    Keywords : public urban spaces; urban spaces; square; robust city; covid-19; climate change; landscape architecture; design; urban design;

    Abstract : The year 2020 will be remembered as a year that both shook and changed our society completely when the COVID-19 pandemic spread and affected people all around the world. Never before in modern times have green urban public spaces been as important for both the citizens and for the environment. READ MORE

  5. 4. Making the choice to split sectors or not in a complex Air Traffic Control environment

    University essay from Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

    Author : Carsten Bie; [2021]
    Keywords : Air Traffic Control; decision making; storytelling; tribal knowledge; professional identity; resilience; FLMU06; Technology and Engineering;

    Abstract : Air Traffic Controllers (ATCOs) are essential sharp-end workers in the increasingly complex Air Traffic Management (ATM) system that the European ATM network has become. This research is based on an event that occurs many times daily in the Copenhagen Area Control Center (ACC). ATCOs choose whether or not to split sectors. READ MORE

  6. 5. Improving job retention in the Call center context : Exploring important factors that induce employee’s turnover intentions and how to decrease it

    University essay from Umeå universitet/Företagsekonomi

    Author : Joakim Davidsson; [2017]
    Keywords : Retention; job retention; turnover intention; job turnover; employee turnover;

    Abstract : Background Contemporary business faces many challenges in constantly adapting to the ever-changing nature of the market. One of the most important challenges is obtaining the best workforce available in order to create competitive advantages and retain competence in the organization. READ MORE