Essays about: "Challenges in customer care"

Showing result 1 - 5 of 8 essays containing the words Challenges in customer care.

  1. 1. Development Of Enterprise Software Applications : Implementation challenges & opportunities

    University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik; Blekinge Tekniska Högskola/Institutionen för programvaruteknik

    Author : Wissam Sawah; Nicklas König; [2021]
    Keywords : Enterprise software development; User interface; CSV files; Usability testing; challenges; opportunities;

    Abstract : Companies are looking for ways to improve their business practices to work more efficiently.They are also looking for technology that can improve their workflows and customer service systems. READ MORE

  2. 2. THE IMPACT OF THE INTERNET OF THINGS ON ESTABLISHED BUSINESS MODELS - A multiple case study of Swedish insurance companies

    University essay from Göteborgs universitet/Graduate School

    Author : Simon Emanuelsson; [2019-07-09]
    Keywords : Insurance; Internet of Things; IoT; Business Model; Business Model Canvas; Business Model Innovation;

    Abstract : Master’s Degree Project in Innovation and Industrial Management. Master’s Degree Project in Innovation and Entrepreneurship... READ MORE

  3. 3. PSS Design in Practice - How a Choice Experiment Can Help Configuring a New Subscription Offer. The Case of Care by Volvo’s Used Car Subscription Offer

    University essay from Göteborgs universitet/Graduate School

    Author : Fabian Perktold; Moritz von Raczeck; [2019-07-09]
    Keywords : PSS Design; PSS Configuration; Servitization; Car Subscription; DCA; Discrete Choice Experiment; Choice-Based Conjoint; Customer Preferences; WTP;

    Abstract : Background and Purpose The automotive industry is facing huge challenges as the perception and utilization of cars is changing. As a result, many automotive companies are increasingly moving away from solely selling cars and starting to offer bundles of products and services (PSS) instead. READ MORE

  4. 4. The combination of Lean and Service Design - development of a communication tool for healthcare services

    University essay from KTH/Maskinkonstruktion (Inst.); KTH/Maskinkonstruktion (Inst.)

    Author : TOBIAS BRANDTER; TORBJÖRN KÖLZOW; [2016]
    Keywords : ;

    Abstract : Inom vården kämpar man idag med ineffektiva arbetsprocesser och strama monetära tillgångar för att möta utmaningar som kommer med en allt äldre befolkning och de krav som detta ställer på vårdapparaten. Som ett svar dessa problem har detta examensarbetet fokuserat på att förbättra arbetsprocesser på ett akutsjukhus i Stockholmsregionen och göra dessa tids- och kostnadseffektiva samtidigt som man vill bibehålla en hög patientsäkerheten. READ MORE

  5. 5. Cloud Computing Organizational Benefits : A Managerial concern

    University essay from Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation; Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation

    Author : Venkata Bhaskar Reddy Mandala; Marepalli Sharat Chandra; [2012]
    Keywords : Cloud Computing; Cloud benefits; Cloud challenges; Project management problems; Organizational issues;

    Abstract : Context: Software industry is looking for new methods and opportunities to reduce the project management problems and operational costs. Cloud Computing concept is providing answers to these problems. Cloud Computing is made possible with the availability of high internet bandwidth. READ MORE