Essays about: "Chris Bodderas"

Found 1 essay containing the words Chris Bodderas.

  1. 1. Trying to become "The World’s Cosiest Airport" : A Case Study on Customer Experience Management from a Service Delivery Network perspective

    University essay from Högskolan i Jönköping/IHH, Informatik

    Author : Chris Bodderas; [2015]
    Keywords : Customer Experience Management; Customer Experience; Airport; Service Delivery Network; Partner Management; Passenger Experience; Mobile App; Information Systems;

    Abstract : The practical relevancy of Customer Experience Management is increasing. The research on the topic has still not found common ground in all areas. READ MORE