Essays about: "Christina Metcalfe"
Found 1 essay containing the words Christina Metcalfe.
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1. Chatbot or voice assistant in a help desk application? : A study of users’ experiences and preferences
University essay from Umeå universitet/Institutionen för tillämpad fysik och elektronikAbstract : Companies across a wide range of business areas are working hard to fulfill users wishes to speak to digital voice assistants. The trend of replacing chatbots in favour for voice assistants carries a risk of companies not considering which applications will actually benefit from getting a voice user interface (VUI) resulting in poor user experience. READ MORE
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