Essays about: "Classification of Customers"
Showing result 21 - 25 of 99 essays containing the words Classification of Customers.
-
21. Evaluation of Natural Language Processing and Machine Learning Tools for the Automation of the Customer Service Task
University essay from Uppsala universitet/Institutionen för informationsteknologiAbstract : Customer service is an integral part of every modern company. Nowadays, almost any company can offer their customers extended means of communication, which considerably change customers’ concept of speed and convenience, resulting in higher expectations of the quality of the delivered customer service. READ MORE
-
22. Prediction of Lead Conversion With Imbalanced Data : A method based on Predictive Lead Scoring
University essay from Linköpings universitet/Statistik och maskininlärningAbstract : An ongoing challenge for most businesses is to filter out potential customers from their audience. This thesis proposes a method that takes advantage of user data to classify po- tential customers from random visitors to a website. READ MORE
-
23. Customer loyalty, return and churn prediction through machine learning methods : for a Swedish fashion and e-commerce company
University essay from Umeå universitet/Institutionen för matematik och matematisk statistikAbstract : The analysis of gaining, retaining and maintaining customer trust is a highly topical issue in the e-commerce industry to mitigate the challenges of increased competition and volatile customer relationships as an effect of the increasing use of the internet to purchase goods. This study is conducted at the Swedish online fashion retailer NA-KD with the aim of gaining better insight into customer behavior that determines purchases, returns and churn. READ MORE
-
24. Customer segmentation using machine learning
University essay from Uppsala universitet/Avdelningen för systemteknikAbstract : In this thesis, the process of developing an application for segmenting customers with the use of machine learning is described. The project was carried out at a company which provides a booking platform for beauty and health services. READ MORE
-
25. Developing a Simplified and Consistent Defect Taxonomy for Smaller Enterprises
University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)Abstract : Developing software that meets the customers’ requirements, expectations, and quality standards is a challenging task for all software organizations. As modern software becomes more and more complex, so do the defects of the software. READ MORE