Essays about: "Comparative study of two banks"

Showing result 1 - 5 of 14 essays containing the words Comparative study of two banks.

1. 1. The Role of EU Legislation and Corporate Social Responsibility in Dealing with Greenwashing in the Spanish banking sector : A comparative case study between a commercial bank, Santander Bank, and a cooperative bank, Caja Laboral Popular Bank

   University essay from Stockholms universitet/Institutionen för ekonomisk historia och internationella relationer

   Author : Nikolaos Polyzoidis; [2023]
   Keywords : ;

   Abstract : The present thesis is a comparative case study between two banks in Spain, a commercial bank, Santander, and a cooperative one, Caja Laboral Popular. The purpose is to be investigated whether the implementation of Corporate Social Responsibility (CSR) by those banks, as well as the EU legislation, is in compliance with CSR theory or whether it is a "greenwashing. READ MORE

3. 2. Chatbots and Customer Satisfaction in routine banking assistance: A comparative study between India and Sweden

   University essay from Högskolan i Halmstad/Akademin för informationsteknologi

   Author : Arya Hari; [2023]
   Keywords : Chatbots; Digital Services Innovation; Customer Satisfaction; Routine Banking Assistance; Digital Transformation; Financial Services;

   Abstract : With the proliferation of digital services and technologies, industries, including thebanking sector, are looking for innovative ways to improve customer experience. The criticalaspect of improving customer experience is increased customer satisfaction, which helps toattract new customers and to retain existing ones. READ MORE

4. 3. Value Creation in the Banking Industry - A comparative case study of how value is proposed by two Swedish banks from a S-D logic perspective

   University essay from Göteborgs universitet/Graduate School

   Author : Alexandra Kjöllerström; Beatrice Sörby; [2020-07-23]
   Keywords : Service Dominant Logic; Retail Banking; Value Proposition; Co-creation of Value; Service Innovation; Digitalization;

   Abstract : This study examines how two banks with different digital strategies and customer interaction approaches propose value propositions. Digitalization is reshaping industrial fundamentals as well as leading to changes in the value proposition of companies’ business models. READ MORE

5. 4. Managerial differences despite Isomorphic forces : A comparative study of Handelsbanken and Nordea

   University essay from Uppsala universitet/Företagsekonomiska institutionen

   Author : Sophia Björklund; Olivia Stern; [2020]
   Keywords : Management; Banking; Institutional Isomorphism; Organizational identity; Organizational culture; Management consulting;

   Abstract : In this comparative case study between Handelsbanken and Nordea, the homogeneous industry of banking is investigated together with the phenomena of management consulting. The two banks are scrutinized under the same laws and regulations, offering the same products and services and tend to recruit similar people. READ MORE

6. 5. The internationalisation of banks : A comparative case study

   University essay from Uppsala universitet/Företagsekonomiska institutionen

   Author : Andreas Hasselknippe; Stefan Fischer; [2017]
   Keywords : internationalisation; banks; motive for internationalisation; network position; market commitment;

   Abstract : This research paper studies the internationalisation process of a small to medium sized bank in comparison to a global systemically important bank (G-SIB) between 1970 and 2007. The study includes the motive of internationalisation, the chosen market entry mode, the development of market commitment and the development of the network position of the studied case companies. READ MORE