Essays about: "Consumer Satisfaction"
Showing result 6 - 10 of 163 essays containing the words Consumer Satisfaction.
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6. Energy in the Transportation System - A comparison of charging infrastructure scenarios
University essay from Lunds universitet/Industriell elektroteknik och automationAbstract : A functioning charging infrastructure is crucial for achieving full-scale national electrification within the transport sector. The system is likely to consist of different charging technologies, all with the main objective of providing efficient energy replenishment services. READ MORE
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7. Customer Journey in the Concept Store: An Analysis of Touchpoints and Journey Integration
University essay from Lunds universitet/Institutionen för tjänstevetenskapAbstract : Date: May 15, 2023 Keywords: customer experience, customer journey, customer touchpoints, concept store, journey integration dimensions Project Purpose: The following study aims to enhance understanding of how customers experience different touchpoints within the concept store throughout each stage of the customer journey, as well as, explore existing and new dimensions of the customer journey integration. Theoretical Framework: The following study adopts the theory of customer journey since it helps to understand what touchpoints customers interact with throughout each stage of their journey that helps to shape their experiences. READ MORE
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8. THE ROLE OF SOCIAL MEDIA FASHION INFLUENCERS ON GEN Z CONSUMERS LAST MINUTE HOLIDAY SHOPPING : A qualitative study on gen z consumers purchase behavior on fast-fashion retailer
University essay from Linnéuniversitetet/Institutionen för management (MAN)Abstract : The online activities on social media have become a popular beverage among female gen zers in Sweden, as they rely on the platforms to recieve the information they need when evaluating a fashion purchase. This research aims to investigate the consumer last-minute holiday shopping on fast-fashion brands, and how the online fashion influencer could impact them in such occasions. READ MORE
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9. The use of retail self checkout systems and its influence on the experiences of the Swedish shopper
University essay from Malmö universitet/Institutionen för datavetenskap och medieteknik (DVMT)Abstract : Traditional retail with personal service is becoming scarce. The personal interaction is replaced with self service alternatives, and the consumer is now seen as a co-service producer. READ MORE
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10. Service quality in telemedicine : A service evaluation of Europe's largest digital healthcare provider
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälleAbstract : Purpose - This thesis strives to conduct a service quality evaluation of the telemedicine provider KRY to find out what factors in telemedicine service are influencing the performance the most. The research uses KRY as a reference point to find the factors in said service provider but also to help the entire industry of digital healthcare. READ MORE