Essays about: "Critical To Quality CTQ"
Found 1 essay containing the words Critical To Quality CTQ.
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1. Managing New Service Development through Relationship Marketing.- : An application of Six Sigma DMAIC methodology in a Telecom Company.
University essay from KTH/Industriell ManagementAbstract : Customer-oriented processes are essential to achieve customer satisfaction. This research describes the application of the concepts of Relationship Marketing as a starting point in the process of developing new services in a telecommunications service provider in Spain. READ MORE
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