Essays about: "Critical success factors CSF"

Showing result 11 - 15 of 24 essays containing the words Critical success factors CSF.

  1. 11. Critical Success Factors Influencing the Degree of Alignment Between a Business Process and a CRM System : A Case Study of an IT Company

    University essay from Karlstads universitet/Handelshögskolan (from 2013)

    Author : Charlotta Tegelberg; [2018]
    Keywords : CRM Systems; Customer Relationship Management Systems; Business process; sales process; alignment; CSF; Critical success factors; CRM-system; affärsprocess; kritiska framgångsfaktorer; matchningsgrad;

    Abstract : The need for information in real time and the technology development has become more fast and more efficient. Companies today need to be more responsive to their customers to stay on top. Also, companies’ business processes need effective support from information technology solutions. READ MORE

  3. 12. Evaluating the application of CRM systems in Chinese companies by CSF

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Jin Wang; [2015]
    Keywords : ;

    Abstract : This thesis is about the current condition of Chinese Small and Medium sized Enterprise (SME) and the focus is on the Customer Relationship Management (CRM). This research also uses the concept of Critical Success Factors (CSF). The CSF are not established by any agreements or regulations; they are flexible and vary between different enterprises. READ MORE

  4. 13. Critical success factors : An evaluation to identify strategic capabilities

    University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

    Author : Fredrik Cöster; Marcus Engdahl; Johan Svensson; [2014]
    Keywords : Strategic capabilities; critical success factors; strategy; resources; competences; importance; satisfaction;

    Abstract : Background: Strategic capabilities are vital components for organisations to include in their business. Another essential elements in a strategy that can affect the performance of an organisation in both a negative and positive direction are critical success factors. READ MORE

  5. 14. Importance of Knowledge Management and Factors that Influence and Encourage the Implementation of KM in SMEs

    University essay from Institutionen för informatik (IK)

    Author : Meer Qaisar Javed; [2013]
    Keywords : Kunjah online service provider KOSP ; knowledge management KM ; small and medium enterprises SMEs ; KM in SMEs; Critical success factors CSF ;

    Abstract : The purpose of this study is to investigate the importance of knowledge management and to identify the factors that influence and encourage the implementation of knowledge management in small and medium enterprises (SMEs). Existing studies have mainly focused large organizations and no study has been carried out from the perspective of small companies systematically. READ MORE

  6. 15. The Relationship Between Organisational Culture and ERP Implementation CSFs

    University essay from Lunds universitet/Institutionen för informatik

    Author : Ramiro Andres Medina; Muamer Musabasic; Stefan Vukicevic; [2012]
    Keywords : Organisational Culture; Organizational Culture; ERP; CSF; Enterprise Resource Planning; Critical Success Factors; Social Sciences;

    Abstract : Enterprise Resource Planning (ERP) systems have become a fundamental part of business infrastructure. However, the high failure rate of ERP implementations points out that there are still many issues that need to be addressed. READ MORE