Essays about: "Critical success factors in banks"
Found 5 essays containing the words Critical success factors in banks.
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1. "How convenience, employees and servicescape, influenced by cultural differences, affect customer experience in banks" : a cross-cultural study comparing Sweden and the United States.
University essay from Högskolan Kristianstad/Sektionen för hälsa och samhälleAbstract : The importance of customer experience in the banking sector is steadily increasing due to product similarity, competition and the global expansion. Additionally, in the twenty-first century, the focus has shifted from a service-based to an experience-based economy where senses, feelings, impressions, perceptions and emotional connections have become central. READ MORE
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2. Future Payment Solutions in Sweden – Critical Success Factors and Scenarios from a Stakeholder Perspective
University essay from Lunds universitet/ProduktionsekonomiAbstract : Mobile payments have become an increasingly hot topic due to the wide availability of smartphones and mobile internet on the Swedish market. Banks have historically enjoyed a monopoly position in payments, but have recently seen new entrants contending for a share of the market as payments go mobile. READ MORE
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3. The critical success factors of information and communication technology usage in Nigeria’s commercial banks
University essay from SLU/Dept. of EconomicsAbstract : The rapidly changing business environments in which organizations operate have brought challenges that organizations must meet up with in other to remain competitive. According to Adewoye (2007), these environments in which banks and other organizations operate are competitive, complex and consist of changing operational conditions. READ MORE
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4. Identify the Critical Success Factors of CRM Implementation : A study on Chinese Commercial Bank
University essay from KTH/Skolan för informations- och kommunikationsteknik (ICT)Abstract : The demand from the customer and pressure from the competitive market drive most of the Chinese commercial banks either on their way to implement the CRM systems or they are positively looking for the opportunity to integrate the CRM as an indispensable part of their business strategy in the next few years to come. Customer Relationship Management originated and prevailed among western companies, it has already spread in many East Asian countries, such as: Japan, Korean and China. READ MORE
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5. Critical Success Factors for effective risk management procedures in financial industries : A study from the perspectives of the financial institutions in Thailand
University essay from Handelshögskolan vid Umeå universitetAbstract : Risk management has become an important topic for financial institutes, especially since the business sector of financial services is related to conditions of uncertainty. The turmoil of the financial industry emphasizes the importance of effective risk management procedures. READ MORE
