Essays about: "Customer’s Perspective"
Showing result 1 - 5 of 696 essays containing the words Customer’s Perspective.
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1. Mortgage Information and Consumer Understanding : A Study of Swedish Banks
University essay from Karlstads universitet/Handelshögskolan (from 2013)Abstract : The purpose of this essay was to examine and see how communication betweenbank and customer in the Swedish mortgage market is processed. Several theoriesthat have been used in this study highlight how consumers think when they makefinancial decisions. READ MORE
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2. When Flying is Inevitable : How international companies and business travelers can contribute to the transformation towards a future of sustainable aviation
University essay from KTH/Industriell ekonomi och organisation (Inst.)Abstract : This thesis emerged from a question that had been repeating itself in my head for a long period of time: If myself and the rest of the world face the fact that we are likely to keep flying for years to come for reasons somehow considered valid, how can we at the same time still contribute efficiently to achieving a more sustainable future of aviation? Based on this dilemma and focusing on the factor of impact, an actor with the power of creating a larger impact than a single individual was firstly identified. This actor also provides the perspective used in this thesis. READ MORE
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3. Comparing Static and Dynamic Synchronization of GUI-based tests: An Industrial study
University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknikAbstract : Background. Speed is getting more and more critical in modern Software Engineering to be able to respond to users’ expectations of product development. One practice that takes a significant amount of time in the process of releasing software to the customers is testing. READ MORE
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4. Understanding Sustainability Transitions: The Perspective of Innovators in incumbent firms - A case study of the roles and challenges faced by innovators and incumbent firms
University essay from Göteborgs universitet/Graduate SchoolAbstract : Creating green sustainable innovation is a step in the right direction towards a sustainable future. It is however not sure that incremental improvements will be enough, it is instead called for radical shifts in socio-technical systems, so called sustainability transitions. READ MORE
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5. Defining customer value in disruptive business models
University essay from Göteborgs universitet/Graduate SchoolAbstract : Customer value is a relatively complex concept and is very dependent on the perspective that is taken as well as on the context of the value offer. The aim of this thesis is to identify how customer value is defined in more dynamic environments, specifically in the context of disruptive business models. The case company in the thesis is Lynk & Co. READ MORE