Essays about: "Customer Centric"

Showing result 1 - 5 of 42 essays containing the words Customer Centric.

  1. 1. Death Sells: Thanatourism Theming as a Sustainability Strategy at Gotlands Museum

    University essay from Uppsala universitet/Institutionen för teknikvetenskaperUppsala universitet/Institutionen för kulturantropologi och etnologi

    Author : Katherine Uziallo; [2019]
    Keywords : sustainable destination development; destination development; sustainable tourism; tourism; heritage tourism; dark tourism; thanatourism; museums; new museology; Gotlands Museum; Gotland; Gotlandic history; sustainability;

    Abstract : Over the past century the phenomenon of thanatourism, or dark tourism, has become increasingly popular, with tourists now able to encounter death at a wide range of sites across the world. While much scholarship has focused on tourism at sites of disaster and atrocity, less research has taken place into thanatourism in a museum context. READ MORE

  2. 2. 2018 - an IPA Odyssey: A single case study of how an Intelligent Personal Assistant should be constructed to align with the value proposition of Lynk & Co

    University essay from Göteborgs universitet/Graduate School

    Author : Philip Smith; Vincent Tollesson; [2018-08-02]
    Keywords : HRI; Human-Robot Interaction; IPA; Intelligent Personal Assistant; Customer-centric; Service-dominant logic; User acceptance; Value proposition; Value proposition canvas;

    Abstract : MSc in Innovation and Industrial Management.... READ MORE

  3. 3. The Transition to Autonomous – Impact & Challenges in the Race toward Self-Driving Cars

    University essay from Göteborgs universitet/Graduate School

    Author : Victor Renneby; Johannes Sommer; [2018-08-02]
    Keywords : Autonomous Driving; Trends within the Automotive industry; Business model; Value proposition; Innovation Management; Servitization; Artificial Intelligence; Machine Learning;

    Abstract : MSc in Innovation and Industrial Management.... READ MORE

  4. 4. The Pains of Servitization -Finding the customers’ pains of a servitization business model in the modular data center industry

    University essay from Göteborgs universitet/Graduate School

    Author : Christian Vigmo; Jacob Öster; [2018-08-02]
    Keywords : Servitization; Product-Service-System; Business Model Canvas; Pains; Modular Data Center; DCaaS; Customer Centric;

    Abstract : MSc in Innovation and Industrial Management.... READ MORE

  5. 5. Brick and mortar stores in the 21st century : A customer-centric approach to omni-channel in fashion retail

    University essay from

    Author : Carl Eliasson Sternås; Otto Kamne; [2018]
    Keywords : Independent brick and mortar stores; Omni-channel; Competitive Advantage;

    Abstract : Background: The retail industry is highly affected by the changes in the world. With the disruptive force of digitalization, more and more of the transactions within retail is moved online as the e- commerce has expanded making the retail industry more competitive. READ MORE