Essays about: "Customer Success"

Showing result 16 - 20 of 411 essays containing the words Customer Success.

  1. 16. IS THERE ROOM FOR HIGH TECH IN A HIGH TOUCH INDUSTRY? AN EXPLORATORY STUDY ON ADOPTION OF SOCIAL ROBOTS IN THE HOTEL INDUSTRY

    University essay from Lunds universitet/Produktionsekonomi

    Author : Emelie Dellby Svensk; Kajsa Jernetz; [2023]
    Keywords : Social robots; Barriers to adoption; Hotel industry; Digitalization of the hotel industry; Behavioral Reasoning Theory; B2B and B2C commercialization; Technology and Engineering;

    Abstract : This master thesis explores the possibilities of social robot adoption in the hotel industry. Social robots represent a new product group, a radical innovation, that has yet not seen commercialization in the hotel industry in Sweden. READ MORE

  2. 17. Exploratory Innovations and Exploitation of Knowledge after Large Scale Agile Transformation : A Case Study at an Energy Utility R&D Department

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Firas Daraiseh; [2023]
    Keywords : Agile Manifesto; Agile Principles; Large Scale Agile Transformation; Innovation; Organizational Ambidexterity; Knowledge Transfer.; Agilt manifest; agila principer; stor skala agil transformation; innovation; organisatorisk ambidextri; kunskapsöverföring.;

    Abstract : Many organizations from and outside of the IT industry are trying to implement Agile in their ways of working via large scale transformations. The organizations feels the need to become Agile in order to increase their client satisfaction, deliver their product faster, and compete in the rapidly changing market. READ MORE

  3. 18. Implementation of a WMS through a value co-creation lens : A Qualitative Study Of Valueco-Creation From A Company Perspective

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Karen Mendoza Albornoz; Emerald Baldove Orsander; Isabelle Thoong; [2023]
    Keywords : Warehouse Management System WMS ; Value co-creation; resource integration; customer; supply chain; SCM; implementation; challenges; actors; information management; supply chain management;

    Abstract : Background: Today most companies strive to offer logistics services in a highly competitive market. In the ecommerce sector a WMS is a crucial element since these systems can handle different amounts of volumes. Implementing such a system can contribute positively to the value creation. READ MORE

  4. 19. From Seed to Success: The Role of Venture Capital on Startup Innovation

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Felix Kelter; Jasper Miessler; [2023]
    Keywords : lean startup; lean startup capabilities; innovation; innovation management; venture capital;

    Abstract : This master thesis aims to investigate the influence of venture capital (VC) on the innovation practices of early-stage startups. The research was conducted because existing literature lacks a comprehensive understanding of the "how" behind the influence of VCs from a startup perspective, as current scholars assess the impact from an investor side. READ MORE

  5. 20. Design Extractor: A ML-based Tool for CapturingSoftware Design Decisions

    University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

    Author : Petrus Söderström; [2023]
    Keywords : machine learning; natural language processing; design decisions; software design; voice recognition;

    Abstract : Context: A software project’s success; involvinga larger group of individuals, relies on efficient teamcommunication. Part of efficient communication is avoidingmiscommunication, misunderstandings, and losingknowledge. These consequences of poor communication canlead to negative repercussions such as loss of time, money,and customer approval. READ MORE