Essays about: "Customer as a team member"

Found 3 essays containing the words Customer as a team member.

  1. 1. Not Just Another Team Member : How management is affected when the customer is a member of the global virtual team

    University essay from Uppsala universitet/Företagsekonomiska institutionen

    Author : Niklas Jörgensen; Sammy Meléus; [2015]
    Keywords : Global teams; Virtual teams; Multicultural teams; Customer as a team member; Bridge Maker; Team leadership; Biculturalism; Agile work process;

    Abstract : Purpose - The aim of the paper is to understand how management is affected by having the customer as a member of the global virtual team within agile work methods. Research Method - This research is based on a qualitative methodological choice, and an embedded single case study conducted through a cross-sectional time horizon. READ MORE

  3. 2. Hur uppfattas företagets service av slutkonsumenten?

    University essay from SLU/Dept. of People and Society

    Author : Ann Louise Assarsson; Cim Ericzon; [2008]
    Keywords : enkätundersökning; kundundersökning; service management; service;

    Abstract : We are two students of Horticulture management with marketing profile, now doing an extended course in Business Leadership within horticulture and agriculture. During our 2 years of studies we have used the same company once before, and this project is an expansion of a previous piece of work. READ MORE

  4. 3. When Two Become One : The Post-acquisition Process in SMEs

    University essay from Internationella Handelshögskolan

    Author : Sarah Holm Norén; Nina Jönsson; [2005]
    Keywords : Strategic change; M A; post-acquisition process; SMEs;

    Abstract : In business today efforts are being taken in order to grow, while some firms slowly grow organically others decide to perform a merger or an acquisition (M&A). Firms performing M&As have a high failure rate and many times this is caused by a poorly handled post-acquisition process. READ MORE