Essays about: "Customer care practices"

Found 4 essays containing the words Customer care practices.

  1. 1. Development Of Enterprise Software Applications : Implementation challenges & opportunities

    University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik

    Author : Wissam Sawah; Nicklas König; [2021]
    Keywords : Enterprise software development; User interface; CSV files; Usability testing; challenges; opportunities;

    Abstract : Companies are looking for ways to improve their business practices to work more efficiently.They are also looking for technology that can improve their workflows and customer service systems. READ MORE

  3. 2. Construction industry market segmentation: Foresight of needs and priorities of the urban mining segment

    University essay from Blekinge Tekniska Högskola/Institutionen för maskinteknik; Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Simon Ha; [2015]
    Keywords : Urban mining; C D; Emerging technology; Trends; Management; Product service development; Needfinding; Customer needs; Sustainability;

    Abstract : Context: Current unsustainable practices have resulted in the depletion of natural resources and a prevailing material scarcity. Urban Mining has emerged in this context and suggests the “mining” of cities or other sources in urban areas to retrieve valuable resources. READ MORE

  4. 3. Examining factors affecting customer satisfaction : A case-study of a Swedish firm

    University essay from Institutionen för teknik och samhälle

    Author : Rizwan Khan; Ganesh Narawane; [2011]
    Keywords : Customer satisfaction; Services; Factors affecting customer satisfaction.;

    Abstract : Customer satisfaction, are not just two words simply to be used in any businesscontext. Actually, these are the words that encapsulate the theme of what sort ofbusiness practices are being done by the companies in terms of making theircustomers satisfied or delight. READ MORE

  5. 4. Sample Solutions as First Step to Knowledge Management

    University essay from Blekinge Tekniska Högskola/Avdelningen för programvarusystem

    Author : Jan Dielewicz; [2007]
    Keywords : Knowledge Management; Customer Relationship Management; Customer Knowledge Management; Ticket System; Customer Care;

    Abstract : Knowledge Management and Customer Care are regarded to be able to strengthen the competitive capability of a company. Knowledge Management is supposed to increase the innovative power for problem solving whereas Customer Relationship Management is supposed to increase the customer satisfaction and thereby the customer loyalty. READ MORE