Essays about: "Customer club card"
Found 4 essays containing the words Customer club card.
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1. The impact of club card on store loyalty : An empirical study of a Swedish grocery retailer
University essay from Avdelningen för ekonomiAbstract : The aim of this study is to investigate whether club card loyalty have an impact on customers store loyalty. A secondary purpose is to distinguish which attributes of a loyalty card that ICA’s customers prefer, with the focus on the variables; direct- versus indirect rewards, monetary- versus nonmonetary rewards, necessary- versus luxury rewards and immediate- versus delayed rewards. READ MORE
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2. Can club cards create customer commitment?
University essay from Göteborgs universitet/Företagsekonomiska institutionenAbstract : .... READ MORE
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3. THE CLUB CARD AS A CUSTOMER REWARDS PROGRAM
University essay from Blekinge Tekniska Högskola/Sektionen för managementAbstract : In the current competitive market environment, customer loyalty efforts is one of the most important factors for achieving strategic success, especially considering that increased loyalty and customer satisfaction can have a positive influence on long-term financial performance of business entities. Since research has shown that retaining current customers can be more profitable than trying to find new ones, developing loyalty plays an important part in any marketing strategy aiming to create competitive differentiation and thus gain a unique position. READ MORE
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4. Is Customer Club a Useful Tool in Creating Customer Loyalty : A Case Study of Stadium
University essay from IHH, EMM (Entrepreneurskap, Marknadsföring, Management)Abstract : Introduction: Creating a relationship between the customer and the organization has come to be of great importance during the last decade. Companies are realizing that loyal customers are coming back and are not only increasing sales through repeat purchase, but is also decreasing the cost of obtaining new customers which exceeds by far the cost of retaining old ones. READ MORE