Essays about: "Customer experience"

Showing result 1 - 5 of 680 essays containing the words Customer experience.

  1. 1. Designing and Prototyping a Mobile Application for Flatbed Applicators

    University essay from Karlstads universitet/Institutionen för matematik och datavetenskap (from 2013); Karlstads universitet/Avdelningen för datavetenskap

    Author : Johan Fredriksson; Mattias Kirkerud; [2022]
    Keywords : React Native; user interface; UI; user experience; UX; data communication; MQTT; TwinCAT; React Native; datakommunikation; användargränssnitt; MQTT; TwinCAT;

    Abstract : Context: Flatbed applicators are machines made for laminating, primarily signs on an industrial level. These applicators are controlled manually, which exhibits potential for digitalization in order to enhance the user experience. READ MORE

  3. 2. Cooperation In Fragmentation: Factors Influencing the Willingness of Firms to Cooperate in Fragmented Industries

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Constantin Grosse; Johannes Friederich Justus; [2022]
    Keywords : Fragmentation; Cooperation; Mobility Industry; Industry Change; Consolidation; Business and Economics;

    Abstract : In any given industry, fragmentation, namely the state of a disintegrated landscape of market participants’ offerings, can have detrimental effects on firms and customers in the likes of inefficiencies or inconvenient offerings, respectively. Despite recent first steps towards consolidation of offerings through, for example, platform ecosystems, the German mobility industry is still largely fragmented. READ MORE

  4. 3. Design and Evaluation of Digital Tools for Licensing Management : Understanding how usability affects the perceived workflow of the end user

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Billy Jansheden; [2022]
    Keywords : UX; User Experience; Usability; Data Aggregator; Search; Licensing; Epidemic Sound; Användbarhet; Data Aggregator; Sök; Sökmotor; Licensering;

    Abstract : The growth of online content has paved the way for independent creators to produce their own videos. Platforms like YouTube have empowered the users to distribute such content and continues to be a major player in the world of video on demand. READ MORE

  5. 4. "We'll tailor your experience"

    University essay from Lunds universitet/Institutionen för service management och tjänstevetenskap

    Author : Kevin Sällberg; Almina Herrlin; [2022]
    Keywords : content personalization; interface personalization; customer experience; personalization strategy; enhanced value net approach; Social Sciences;

    Abstract : Personalization is a strategic way for retailers to tailor an experience based on information provided by the customer, to fulfill the individual's needs. It has been explored in great detail, resulting in benefits being revealed, as well as strategies being put forth. READ MORE

  6. 5. Understanding the value of omnichannel practices in retailing : A business model multi-case exploration

    University essay from Uppsala universitet/Institutionen för informatik och media

    Author : Katarina Knobel; [2022]
    Keywords : omnichannel; business model themes; value creation; channels; retail; efficiency; novelty; lock-in; complementarities;

    Abstract : In step with the development of digitalization, information technology has created an opportunity for retail organizations to offer new transaction mechanisms to their customers that can be used to their advantage and benefit value creation. Hence, many retail organizations today work to differentiate themselves by establishing omnichannel practices in which the company’s digital and physical channels are integrated to create a seamless and convenient customer experience. READ MORE