Essays about: "Customer journeys"
Showing result 16 - 20 of 21 essays containing the words Customer journeys.
-
16. Exploring the customer journey : An exploratory study investigating the customer journey
University essay from Högskolan Kristianstad/Fakulteten för ekonomiAbstract : The customer journey is a re-submerged subject which has become increasingly relevant. The focus derives from the increased focus on customer experience as touch points are increasing as well as becoming more accessible. This is creating problems for companies to allocate their resources in marketing. READ MORE
-
17. Poppins : The Service and Interaction Design of Babysitting Service
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälleAbstract : This master thesis is covering a project that focuses on developing both babysitting services and dog walking services and facilitating them through a mobile application. Only the user interface for the service of babysitting was created because the dog walking service was considered to be less of a complex service, and not add to more to the insights in this project. READ MORE
-
18. Product development of an ergonomic and sustainable iron designed for its context : Advanced Development SDA at Electrolux
University essay from KTH/Maskinkonstruktion (Inst.)Abstract : This report presents the process of a product development of an iron with technicallyimproved functions, an ergonomic evaluation with suggestion of improvement and a designprocess of an iron designed for the context it will be used in. The master thesis was written bytwo master students from Industrial Engineering and Management department of The RoyalInstitute of Technology at the Advanced Development department at Electrolux. READ MORE
-
19. "Here Today, Gone Tomorrow"
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : The fast pace of digitization in the retail landscape has revealed serious challenges for retailers. With the rise of new touchpoints in customer journeys, retailers have to provide memorable experiences to retain and attract new customers. READ MORE
-
20. The real [estate] customer experience journey
University essay from Lunds universitet/Företagsekonomiska institutionenAbstract : Title: The real [estate] customer experience journey - a study of customer experience journeys within the Swedish real estate industry Course: BUSN39 Business Administration: Degree Project in Global Marketing - Master Level Authors: Hampus Lindfors & Tobias Hansson Ehrs Seminar date: 2018-06-04 Keywords: Customer experience, customer experience journey, customer experience management, real estate, complex durable goods, millennials. Purpose: The purpose of this study is to analyze how millennials perceive the customer experience journey of purchasing newly built apartments, and also to suggest appropriate ways to innovate and improve the customer experience journey within the real estate sector. READ MORE