Essays about: "Customer knowledge management and performance"
Showing result 1 - 5 of 61 essays containing the words Customer knowledge management and performance.
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1. Understanding the Dynamics of Brand Loyalty in National team sports - A Qualitative study of brand management within professional team sports”
University essay from Göteborgs universitet/Graduate SchoolAbstract : In previous research there has been acknowledgement about the importance of Brand loyalty in sports, where the brand experience can function as a tool to create loyalty among fans. Brand communities have proven to have positive effects on customer satisfaction and brand loyalty in sports. READ MORE
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2. Challenges in the Maintenance and Diagnostic Segment of Digital Asset Management in the Swedish Railway Industry
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : Just like the rest of society, the use of digital technology has throughout the years become a more crucial part for train companies to improve performance, meet customer demands, improve operation and maintenance processes to increase efficiency and reliability. These solutions have through time developed to become part of a cluster named Digital Asset Management (DAM). READ MORE
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3. Transforming towards “PaaS” offerings : Areas of concern for OEMs & Transformation Readiness Scale
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : The purpose of the project is to investigate and gain knowledge about the process of transforming OEMs’ business structures from a transactional business to a result-oriented product service system or a performance as a service offering. Companies from various market segments have started to offer their customers result-oriented offerings to prolong the life cycle of their products and promote longer customer relationships to secure future business. READ MORE
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4. An Ambidextrous Approach to User Acceptance Testing Management and Automation : How software customers can optimize their processes to explore new technology as well as current performance to improve the effectiveness of user acceptance testing
University essay from KTH/Maskinkonstruktion (Inst.)Abstract : User acceptance tests are tests that are executed by companies that are updating or integrating a new IT system. The system is usually procured by another company which has developed the system; acceptance testing is important to validate functionality and ensure that the system is working within the target IT landscape. READ MORE
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5. Quotation for Customer Proposal and Performance Analysis for aircraft maintenance
University essay from KTH/Lättkonstruktioner, marina system, flyg- och rymdteknik, rörelsemekanikAbstract : By working as an intern with the Quotation Officer of Sabena Technics Nîmes facility,an aircraft maintenance company, this degree project highlights the different factors totake into account in a quotation of civil planes (B737/B767/A320/A330) by analysingwork packages from airline company, applying a process to estimate the importantdata as the man hours or tools, and using my technical knowledge to understandmaintenance tasks. Management knowledge for commercial sale reviews was usefulas well, this job is in the middle of the commercial team and and the technicalteam. READ MORE