Essays about: "Customer satisfaction Organization performance"

Showing result 1 - 5 of 23 essays containing the words Customer satisfaction Organization performance.

1. 1. A Data-Driven Approach for Incident Handling in DevOps

   University essay from Blekinge Tekniska Högskola/Institutionen för programvaruteknik

   Author : Lakshmi Ashritha Annadata; [2023]
   Keywords : Incident Handling; DevOps; Machine Learning; Prioritization; Topic Modeling;

   Abstract : Background: Maintaining system reliability and customer satisfaction in a DevOps environment requires effective incident management. In the modern day, due to increasing system complexity, several incidents occur daily. Incident prioritization and resolution are essential to manage these incidents and lessen their impact on business continuity. READ MORE

3. 2. Integration of Digital tools in Product Realization Process

   University essay from Jönköping University/JTH, Produktionsutveckling

   Author : Abdul Salaam; Sultan Mehmood; [2021]
   Keywords : Product realization process; Production development process; Digital Tools; Simula-tion; Emulation; Visualisation; Virtual manufacturing; Digital Twins; Human Robot Collaboration.;

   Abstract : The market has been evolving lately, with the introduction of more and more digital tools that industries are making use to improve their overall operations within the Production process. The integration of digital tools within the Product realization process has major advantages in improving production performance. READ MORE

4. 3. How is employee turnover related to employee retention? A systematic review on two sets of meta-analyses.

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Amanda Enander; José Cardoso; [2020]
   Keywords : retention; turnover; meta-analysis; review; employee; country; industry; sector; Business and Economics;

   Abstract : For years researchers have studied retention and turnover, yet there is still no single solution for the problem of balancing both these concepts in organizations. Turnover is defined as the rupture of ties between an employee and his/her organization, whilst retention is defined as the option of the employee to stay in the organization while not looking out for other job alternatives. READ MORE

5. 4. Assessing the value of advice : Evaluation approaches of small management consulting firms

   University essay from Umeå universitet/Företagsekonomi

   Author : Niklas Grufman; Cornelia Larker; [2020]
   Keywords : Management consulting; Evaluation; Knowledge Intensive Services; Customer satisfaction; Relationship management; Performance-based pricing;

   Abstract : Whilst utilization of management consulting services has become an integral part of the contemporary economy and functioning of many organizations, intangibility leaves clients unable to predict or objectively assess the values created in consulting engagements. According to scholars, attempts to counteract the principal-agent related risks of opportunism and divergent incentives are expected to increase following higher competition, consumer awareness and anticipated increased demand for performance-based pricing. READ MORE

6. 5. Investigative analysis of CRM System Implementation and the challenges attached to its integration into existing ERP System. From an Organization Perspective : A case study of a Freight Forwarding Company in Sweden

   University essay from Högskolan i Jönköping/IHH, Centre of Logistics and Supply Chain Management (CeLS)

   Author : Kingsley Fredrick; Danielle Christopher; [2019]
   Keywords : ERP; CRM; Relationship Management; Freight Forwarding Industry; Customer Satisfaction;

   Abstract : Enterprise Resource Planning and Customer Relationship Management are two essential concepts in the global supply chain. These aspects are considered to be the backbone of organizational success as they ensure that the upstream and downstream members of the chain are working effectively to deliver services that meet the standards and the customer’s requirements. READ MORE