Essays about: "Customer service in the banking sector"
Showing result 16 - 20 of 28 essays containing the words Customer service in the banking sector.
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16. Locked in or true love: Branding among banks : A qualitative study of technologies, brand equity, switching barriers, choice criteria and future strategies in the context of retail banking
University essay from Umeå universitet/FöretagsekonomiAbstract : Purpose – The purpose of this paper is to increase the knowledge about technology based services affection of the ability of retail banks to build customer based brand equity among students. Design/methodology/approach – A conceptual model has been developed from theories regarding customer based brand equity, switching barriers and choice criteria. READ MORE
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17. Technological implementation and online banking have increased customer service, satisfaction but reduced costs in the Banking sector of Bangladesh
University essay from Blekinge Tekniska Högskola/Sektionen för managementAbstract : The study has discussed a broad issue regarding technology driven banking. In addition, it has focused whether technology driven banking have increased customer service, satisfaction and reduced costs. Actually, Bangladesh is a third world developing country, fighting to improve their economy. Banking sector is not completely modern. READ MORE
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18. The role of Relationship Marketing for Customer satisfaction in the banking sector
University essay from Sektionen för ekonomi och teknik (SET)Abstract : More and more companies are faced with fierce competition; ergo, companies are consistently trying to build a long term relationships with their customer. In addition, a decade ago, relationship marketing gained more and more credibility among the companies and is still a topic of discussion today. READ MORE
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19. Distribution channel strategy design : Application and implementation in healthcare
University essay from KTH/Industriell ekonomi och organisation (Inst.)Abstract : Healthcare is a very important and intimate service virtually all people use at least at some occasion in a lifetime. It is also highly complex and variable with heterogeneous patients requiring individualised attention in order to be effectively treated. READ MORE
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20. The Impact of internet banking service quality on customer satisfaction in the banking sector of Ghana
University essay from Blekinge Tekniska Högskola/Sektionen för managementAbstract : The development of information and communication technology (ICT) in Sub-Saharan Africa over the last two decades is drastically altering the way business is done in Sub-Saharan Africa in general and Ghana in particular. The banking sector is no exception to this revolution. READ MORE