Essays about: "Djordje Milutinovic"
Found 1 essay containing the words Djordje Milutinovic.
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1. Upplevd tjänstekvalitet
University essay from Företagsekonomiska institutionenAbstract : The service quality has become more important for the customers, since we are moving towards a service society. Maintaining a relationship between the parties require that the expectations are matched with the experiences. It is very hard to implement a quality control since services are being produced and consumed at the same time. READ MORE
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