Essays about: "E trust in BANKING"

Showing result 1 - 5 of 8 essays containing the words E trust in BANKING.

  1. 1. Ethical Use of Persuasive Technology in Financial Products and/or Services : An Investigation of what Ethical Factors Financial Institutes Need to Recognise if they Consider using Persuasive Technology in their Services and/or Products

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Marie Guldevall; [2022]
    Keywords : Persuasive Technology; Ethics; Ethical banking; Financial Services;

    Abstract : Ethics is an important issue in persuasive technology. Previous research indicates that the application areas for persuasive technology are many with evidence for use in health, education, e-commerce, and social media, which has further led to deeper research on ethics in these areas. READ MORE

  3. 2. Digitalization of the customer experience in banking Use of AI and SSTs in complex/sensitive tasks: pre-collection

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Naz Gizem Karahanli; Johannes Touma; [2021]
    Keywords : digital transformation; digitalization; customer experience; self-service technologies; AI; precollection; sustainable digitalization; ethical coding;

    Abstract : The digital revolution is changing the banking industry, and how banks create value and deliver services to their customers. Customer experience becomes the main pillar of digitally transformed banks through self-service technologies (SSTs) and the use of artificial intelligence (AI); the research focus of this study is to explore the impact of those modern technologies when dealing with sensitive information and emotional encounters in the banking sector. READ MORE

  4. 3. Contemporary Online Banking Fraud in Norway : A case study

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Daniel Weenås Aspvik; Preben Weenås Aspvik; [2020]
    Keywords : E-banking fraud; Fraud prevention; Fraud techniques; Internet Banking; Internet fraud; Informatics; Information systems; Norway; Online banking fraud; Online security;

    Abstract : Banks are currently battling rising of fraudulent activities as it damages their relationship with their customers. Online banking fraud is decreasing trust and confidence among the customers and decreasing operating performance and increasing cost for the banks. READ MORE

  5. 4. Potential implications of the introduction of CBDC for the conduct of monetary policy and the preservation of financial and monetary stability : A case study of the Central Bank of Sweden

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : Iryna Gnatenko; [2020]
    Keywords : CBDC; unconventional monetary policy; central bank; digital money; Sweden; CBDC; digital centralbanksvaluta; okonventionell penningpolitik; centralbank; digitala pengar; Sverige;

    Abstract : The past decade has offered up some fintech innovations that are gradually reshaping the financial sector. Phasing out of paper currencies together with the populatization of the private digital currencies has propelled central banks to consider issuance of their digital currencies – so called Central Bank Digital Currency (CBDC). READ MORE

  6. 5. Typographical trust issues : The impact of font types on trust in the context of online banking websites

    University essay from Högskolan Dalarna/Informatik

    Author : Freja Matsdotter; Lellah Johanna Turesson; [2019]
    Keywords : font; online banking; trust; trustworthiness; typography; web design; font; typsnitt; internetbank; tillit; pålitlighet; typografi; webbdesign;

    Abstract : The purpose of this study was to examine if font choices affect how text and sender are perceived in the context of online banking websites. Large amounts of money are invested to produce effective design units; therefore, graphic designers need to be aware of how their font choices impact the readers’ perception of text. READ MORE