Essays about: "Electronic Banking"

Showing result 6 - 10 of 18 essays containing the words Electronic Banking.

1. 6. Banks' Counteractions against Customers' Online Criticism

   University essay from Akademin för hållbar samhälls- och teknikutveckling

   Author : Johanna Russo; Sara Pierre; [2012]
   Keywords : Bank; customer behavior; social media; dissatisfaction; online complaints; e-WOM; sCRM;

   Abstract : Abstract Title:             Banks’ Counteractions against Customers’ Online Criticism Date:             June 5, 2012 Institution:   School of sustainable development of society and technology, Mälardalen University Level:           Bachelor thesis in business administration, 15 ECTS Authors:       Sara Pierre and Johanna Russo                Tutor:           Carl G. Thunman Keywords:   Banks, social media, dissatisfaction, complaints, customer behavior, sCRM, and e-WOM Purpose:       The purpose of this thesis is to describe and analyze how, where and why customers criticize the banking sector through online platforms, how the banks choose to defend themselves and counter this criticism, and to what extent these complaints may proliferate if not dealt with. READ MORE

3. 7. Response Time Effects on Quality of Security Experience

   University essay from Blekinge Tekniska Högskola/Sektionen för datavetenskap och kommunikation

   Author : Wajahat Ali; Asad Muhammad; [2012]
   Keywords : Quality of Experience; Quality of Service; Response Time and Security;

   Abstract : The recent decade has witnessed an enormous development in internet technology worldwide. Initially internet was designed for applications such as Electronic Mail and File Transfer. With technology evolving and becoming popular, people use internet for e-banking, e-shopping, social networking, e-gaming, voice and a lot of other applications. READ MORE

4. 8. The challenges of implementing Electronic Payment Systems – The Case of Ghana’s E-zwich Payment System

   University essay from Blekinge Tekniska Högskola/Sektionen för management

   Author : Delali Kumaga; [2011]
   Keywords : Electronic Payment Systems;

   Abstract : ABSTRACT This study investigates the challenges of implementing and using electronic payments in Ghana. In addition, it also attempts to assess the degree of usage of card based payments systems i.e e-zwich, debit and credit cards. READ MORE

5. 9. Contactless Mobile Payments entering Europe : The contactless mobile payment ecosystem and potential on the European market

   University essay from KTH/Industriell ekonomi och organisation (Inst.)

   Author : Emelie Andrén Meiton; Marie Lagström; [2011]
   Keywords : Contactless mobile payments; near field communication NFC ; mobile payment ecosystem; payment ecosystem; Google; Android;

   Abstract : Abstract Contactless mobile payments are a payment method done with a mobile phone and a contactless technology. Instead of paying with cash, a payment card or a cheque, a user can tap its mobile phone onto a terminal to pay. Across the globe, several markets have been embracing the need for new payment methods. READ MORE

6. 10. Electronic Customer Relationship Management (eCRM) from the Perspective of Two Banks with Online Marketing in Pakistan : case of HSBC PK and Standard Chartered Bank PK

   University essay from Blekinge Tekniska Högskola/Sektionen för management

   Author : Shakoor Abdul; [2011]
   Keywords : Electronic; Customer; Relationship; Management;

   Abstract : This study observes an approach which is known as explorative because it aims to evaluate and examine online media as a tool for e-CRM. In addition, this involves the approach known as iterative also depends on the data, which is qualitative in congestion with observational information. READ MORE