Essays about: "Elena Maslova"
Found 1 essay containing the words Elena Maslova.
1. Remote People Management - Resolving Organizational Issues at Call Centers : Case Study of the Bank of Nova ScotiaUniversity essay from Blekinge Tekniska Högskola/Sektionen för management
Abstract : Transformation of management coincided with rise of IT and re-orientation towards the demand driven economy. IT facilitated the development of remote communication and data accessibility, while re-profiling the management methods, in meanwhile, customer focus has led to organization of customer-oriented establishments such as call centers. READ MORE