Essays about: "Elin Hedlund"

Found 1 essay containing the words Elin Hedlund.

  1. 1. Citizen's Perspectives on Municipalities' E-Services : A Study about how a Municipality works with their E-Services and how they involve the Citizens

    University essay from Högskolan Väst/Avd för informatik

    Author : Elin Hedlund; [2020]
    Keywords : Public E-Service; Digitalization; Effectivization; E-Government; Citizen-Centricity; Municipality;

    Abstract : Digitalization and e-services are a hot topic within the Swedish municipalities today. There are a lot of discussions about how the municipalities can improve their services with the help of digital tools. However, the one thing that is often missed is what the citizens or end users' needs and want from a service. READ MORE