Essays about: "Email mining"
Found 4 essays containing the words Email mining.
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1. Predictive maintenance using NLP and clustering support messages
University essay from Luleå tekniska universitet/Institutionen för system- och rymdteknikAbstract : Communication with customers is a major part of customer experience as well as a great source of data mining. More businesses are engaging with consumers via text messages. Before 2020, 39% of businesses already use some form of text messaging to communicate with their consumers. Many more were expected to adopt the technology after 2020[1]. READ MORE
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2. Email Mining Classifier : The empirical study on combining the topic modelling with Random Forest classification
University essay from Högskolan i Skövde/Institutionen för informationsteknologiAbstract : Filtering out and replying automatically to emails are of interest to many but is hard due to the complexity of the language and to dependencies of background information that is not present in the email itself. This paper investigates whether Latent Dirichlet Allocation (LDA) combined with Random Forest classifier can be used for the more general email classification task and how it compares to other existing email classifiers. READ MORE
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3. Anomaly Detection in ConsoleLogs
University essay from Uppsala universitet/Institutionen för informationsteknologiAbstract : The overall purpose of this project was to find anomalies inunstructured console logs. Logs were generated from system componentsin a contact center, specifically components in an email chain. Ananomaly is behaviour that can be described as abnormal. READ MORE
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4. Email Analytics for Interaction Speed- Mining Organizational Latencies from Employee Inboxes
University essay from Göteborgs universitet/Institutionen för data- och informationsteknikAbstract : Effective communication is one of the organization’s success factors. Email is widely spread and often is the most used communication method, however some organizational latencies can happen which can lead to poor communication between employees and customers. READ MORE