Essays about: "Emotional Intelligence"

Showing result 21 - 25 of 83 essays containing the words Emotional Intelligence.

1. 21. Navigating through the storm: The managerial role and leadership during a crisis

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Julia Sjöström; Malin Wedin Olsson; [2021]
   Keywords : Managerial work; Leadership; Emotional intelligence; Metaphors on Leadership; Crisis; Business and Economics;

   Abstract : Abstract Title: Navigating through the storm: The managerial role and leadership during a crisis Authors: Julia Sjöström and Malin Wedin Olsson Supervisor: Tony Huzzard, Lund University, Sweden Submission: date May 21st 2021 Purpose: The aim with this study is to gain a deeper understanding of managerial work and its relationship to the nature of leadership in the context of a societal crisis. Research Question: How do managers make sense of their own role during a crisis and what implications does that have for leadership practices? Methodology: This research is based on a qualitative research method following a interpretative and abductive approach. READ MORE

3. 22. An insight into young leaders way to success : With connections to emotional labor and emotional intelligence

   University essay from Stockholms universitet/Företagsekonomiska institutionen

   Author : Edwin Ebrahimi; Elin Talåsen; Maria Issa; [2021]
   Keywords : emotional labor; emotional intelligence; young leaders; management; leadership; strategies; subordinates; followers;

   Abstract : Leadership is developed by experience and grows with time (Ohnstad, et al, 2019). However, being a young leader many times relates to having less experience. This can add to the already existing obstacles that a leader encounters, making it more challenging for a young leader to fulfill their position. READ MORE

4. 23. Organizational AI Readiness : Evaluating Employee Attitudes and Management Responses

   University essay from Jönköping University/Internationella Handelshögskolan

   Author : Lina Ek; Sanna Ström; [2021]
   Keywords : AI; AI readiness; change attitudes; change management; emotional attitudes; employee attitudes; Industry 4.0; rational attitudes;

   Abstract : Background - As a result of the latest advances in artificial intelligence (AI), the world ofbusiness is facing a major transformation where basic organizational principlesare redefined initiating a new era. It is predicted that AI in the coming decadeswill make a significant imprint and organizations aiming to stay at the forefrontcannot afford not to change. READ MORE

5. 24. Individual Perceptions of Successful Leadership : An Intersectional Feminist Perspective

   University essay from Linköpings universitet/Institutionen för tema

   Author : Madeleine Alexandersson; [2021]
   Keywords : Female leadership. Confidence. Competence. Emotional Intelligence. Social Responsibility. Double Jeopardy. Glass Cliff. Textual Analysis. Case study.;

   Abstract : I analysed individual perceptions of successful leadership, from a feminist intersectional persepctive. The study is based on previous research undertaken by Chamorro-Premuzic (2019), where successful leadership has been argued to be based on embodying the characteristics of ‘confidence’, ‘competence’, and ‘emotional intelligence’. READ MORE

6. 25. Digitalization of the customer experience in banking Use of AI and SSTs in complex/sensitive tasks: pre-collection

   University essay from KTH/Skolan för industriell teknik och management (ITM)

   Author : Naz Gizem Karahanli; Johannes Touma; [2021]
   Keywords : digital transformation; digitalization; customer experience; self-service technologies; AI; precollection; sustainable digitalization; ethical coding;

   Abstract : The digital revolution is changing the banking industry, and how banks create value and deliver services to their customers. Customer experience becomes the main pillar of digitally transformed banks through self-service technologies (SSTs) and the use of artificial intelligence (AI); the research focus of this study is to explore the impact of those modern technologies when dealing with sensitive information and emotional encounters in the banking sector. READ MORE