Essays about: "Emotional labor"

Showing result 1 - 5 of 25 essays containing the words Emotional labor.

  1. 1. Locating the Effects of Emotional and Aesthetic Labor on Performance Through the Lens of Flight Attendants : —An investigative qualitative study of a low-cost and a premium airline

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Athina Spyridonos; Hala Zeeb; [2023]
    Keywords : aesthetic labor; emotional labor; employee performance; flight attendants; low-cost airline; premium airline; motivation; Herzberg;

    Abstract : This research implemented a multiple case study design to investigate the effects of aesthetic and emotional labor in the premium airline context of Emirates, in comparison to the low-cost airline context of easyJet. This was achieved through the conduct of interviews with flight attendants from each airline as they are the frontline employees who are mostly concerned with the implementation of these standards. READ MORE

  3. 2. The female perspective on a situation of uncertainty : examining gendered and accumulated vulnerability in multiexposure to stressors through a case study in rural Nepal

    University essay from SLU/Dept. of Urban and Rural Development

    Author : Filippa Dahlback; [2023]
    Keywords : Multi-exposure; stressors; climate change; Ghorka earthquake; COVID-19; vulnerability; gender; Nepal; life histories; small-scale farmers;

    Abstract : Climate change impacts are becoming more severe globally, with estimations of a continued negative trend in the future. This interacts with increasing natural disasters as well as non-climatic stressors, such as pandemics or social stressors, creating a multi-exposure to stressors especially harmful for rural populations and small-scale farmers who depend on natural resources for their livelihoods. READ MORE

  4. 3. Nursing - A Work of Heart: An analysis of pediatric nurses' perceptions of their working situation.

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Ásthildur Emma Ástvaldsdóttir; Molly Backman; [2022]
    Keywords : paediatric nurses; professionalism; emotions; identity; identity work; Business and Economics;

    Abstract : Title: Nursing - A Work of Heart: An analysis of pediatric nurses’ perceptions of their working situation. Hand-in Date: May 20th, 2022 Course: BUSN49 Degree Project in Managing People, Knowledge and Change, 15 credits Authors: Ásthildur Emma Ástvaldsdóttir & Molly Backman Supervisor: Stefan Sveningsson Keywords: pediatric nurses, professionalism, emotions, identity, identity work Research Question: How do pediatric nurses perceive and cope with their working situation? Purpose: The research study aims to create a deeper understanding of how pediatric nurses perceive their working situation and how it affects them. READ MORE

  5. 4. In Contact with the Public: Swedish police officers’ understanding of consideration, restraint, and confidence

    University essay from Lunds universitet/Rättssociologiska institutionen

    Author : Johan Nielsen; [2022]
    Keywords : Swedish police; Police Regulation Act; Discretion; Emotional labor; Street-level bureaucrats; Social Sciences; Law and Political Science;

    Abstract : The Swedish population is distinguished by having a high level of trust in the police. This high trust is partly dependent on the numerous everyday interactions between police officers and the public. READ MORE

  6. 5. A Capabilities Approach to Late Modernity : Flexibility, Singularity, and Human Flourishing in the Labor Market

    University essay from Linköpings universitet/Institutionen för kultur och samhälle

    Author : Paula Gürtler; [2022]
    Keywords : Applied Ethics; Capabilities Approach; Late Modernity; Labor Market; Flexibility; Singularity;

    Abstract : In my paper, I argue that the underlying social ideals of the late modern labor market, namely flexibility and singularity, undermine human flourishing as conceptualized by Martha C. Nussbaum. It is on these grounds, that we should be critical of late modernity. READ MORE