Essays about: "Employees in service delivery"

Showing result 1 - 5 of 47 essays containing the words Employees in service delivery.

  1. 1. Leadership and Responsibility towards the key stakeholders of Municipally Owned Corporations : how organisational ambidexterity mediate the relationship between performance drivers and MOCs performance in Sweden

    University essay from Högskolan Kristianstad/Fakulteten för ekonomi; Högskolan Kristianstad/Fakulteten för ekonomi

    Author : Mishael Amo-Mensah; Benjamin Ofei; [2020]
    Keywords : Public governance; managerial autonomy; managerial relationship; service quality; human resource performance and organisational ambidexterity;

    Abstract : Municipally Owned Corporations (MOCs) have several interest groups because they are established to serve the public interest. These stakeholders including citizens expect MOCs to deliver high-quality service. MOCs, on the other hand, need to attract and retain the best talents to pursue their mandate. READ MORE

  2. 2. The Key Aspects of Digitalization on Employees' Engagement in the Bank Service Delivery

    University essay from Mälardalens högskola/Akademin för ekonomi, samhälle och teknik; Mälardalens högskola/Akademin för ekonomi, samhälle och teknik; Mälardalens högskola/Akademin för ekonomi, samhälle och teknik

    Author : Amanda Jonsson; Leticia Areas dos Santos; Piyumi Gangabada Arachchilage; [2020]
    Keywords : ;

    Abstract : Date:   08/06/20 Level:  Bachelor Thesis in Business Administration, 15 cr Institution:    School of Business, Society and Engineering, Mälardalen University Authors:        Leticia dos Santos         Amanda Jonsson          Piyumi Gangabada                         (95/03/17)                       (88/12/03)                (93/08/11) Title:               The Key Aspects of Digitalization on Employees' Engagement is the Bank Service Delivery. Tutor:             Michela Cozza. READ MORE

  3. 3. Internal Branding in a Competency-Based Organisation : A qualitative study on the influence of a competency-based approach on internal brand commitment

    University essay from Umeå universitet/Företagsekonomi; Umeå universitet/Företagsekonomi

    Author : Tove Näsman; Nils Hellström; [2019]
    Keywords : Competency; Competency Based Approach; Competency Based Models; Internal Branding; Internal Communication; Internal Brand Communities; Person- Organisation-Fit; Internal Brand Commitment; Employee Lifecycle;

    Abstract : In the business environment of today, competency-based organisations with a people- centric focus are at large becoming the norm and replacing task-based firms. This shift is driven by the benefits which the organisation can gain from leveraging the skills, attitudes, values and behaviours of its staff, through a competency-based approach (CBA). READ MORE

  4. 4. Adaptation of Shipment Consolidation and Distribution Network Design to Omni-channel Retailing

    University essay from Lunds universitet/Teknisk logistik

    Author : Johan Deniz; Martin Månsson; [2019]
    Keywords : Technology and Engineering;

    Abstract : Title: Adaptation of shipment consolidation and distribution network design to omni-channel retailing Authors: Johan Deniz, Martin Månsson Supervisor: Joakim Kembro, Department of Industrial Management and Logistics, Faculty of Engineering, Lund University Problem description: Global retailers tend to have complex distribution networks. A part of the complexity stems from trade-offs in deciding which distribution mode to choose when transporting goods from the suppliers to the customers. READ MORE

  5. 5. Creating Value and Identifying Opportunities for Innovation in E-commerce on the B2B Market. : A case study of the distribution and construction industries in Sweden.

    University essay from KTH/Skolan för industriell teknik och management (ITM); KTH/Skolan för industriell teknik och management (ITM)

    Author : MATILDA NORDQUIST; OLIVIA NORLIN; [2019]
    Keywords : ;

    Abstract : Purpose - The purpose of this research is to examine the effect of e-commerce in the B2B market. Focus has been on how customer values and the front end of innovation are affected from a distribution company’s and construction industry’s point of view. READ MORE