Essays about: "European Airline In"
Showing result 1 - 5 of 31 essays containing the words European Airline In.
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1. How is anticipation, as part of system resilience, operationalised on the flight deck, and to what extent does the regulation facilitate it?
University essay from Lunds universitet/Avdelningen för Riskhantering och SamhällssäkerhetAbstract : Resilience is a contemporary ‘hot topic’ in aviation - as well as in many other safety critical industries. The need for understanding resilience has been recognised since it has been noted that serious incidents and accidents are often related to very complex and unexpected situations and failures that cannot be managed with compliance, or which are not covered by existing procedures or checklists. READ MORE
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2. EU State Aid During Covid-19 - Discrimination Between Airlines?
University essay from Lunds universitet/Institutionen för handelsrättAbstract : This thesis analyses the state aid given to European airlines during the Covid-19 pandemic and looks into Ryanair’s arguments that member states discriminated between airlines, targeting their own national carriers with aid while forsaking budget airlines and non-national airlines. Two research questions were posed, investigating how member states applied the Temporary Framework for state aid set up by the European Commission and whether states discriminated between airlines. READ MORE
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3. Airborne Disease Causing Airlines to Flee - A Case Study on SAS's Recapitalization Plan During the COVID-19 Pandemic
University essay from Handelshögskolan i Stockholm/Institutionen för finansiell ekonomiAbstract : This thesis investigates how SAS managed the liquidity crisis caused by the COVID-19 pandemic and what alternatives SAS, as a government-related entity, had in the financially distressed situation. The study contributes to the literature by providing a case study of how an extraordinary demand shock could be tackled from a company's perspective and how the decision process plays out from several stakeholders' perspectives. READ MORE
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4. Knowledge creation in a contact center’s customer relationship management system. : Implications from organizational user perspectives
University essay from Linnéuniversitetet/Institutionen för informatik (IK)Abstract : This study explores the implications for knowledge creation of customer knowledge in a contact center’s CRM system. A previously developed research model which depicts CRM systems’ support to knowledge creation of customer knowledge was utilized for evaluation and comparison of collected data. READ MORE
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5. Enhancing an airline’s internal marketing to improve service quality and customer loyalty : A qualitative study expanding the Internal Marketing Model based on the case of Germania.
University essay from Högskolan i Jönköping/IHH, FöretagsekonomiAbstract : Background: Due to the deregulation of the European airline industry within the 1980’s, competition between airlines has intensified greatly. The emergence of low-cost carriers has given rise to the competition on price. READ MORE
